Return Policy for FusionBarStore.com

Return and Refund Policy

At Fusion Bar Store, we prioritize customer satisfaction and strive to ensure that our customers are delighted with their purchases. If you are not entirely satisfied with your purchase, we are here to help.

Returns

Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Time Frame: You have 30 calendar days to return an item from the date you received it.
Proof of Purchase: A receipt or proof of purchase is required to complete your return.

Return Process

Contact Us: Email our customer service team at sales@fusionbarstore.com to initiate a return. Please include your order number and reason for the return.
Return Authorization: Once your return request is approved, we will provide you with a return authorization and instructions on how and where to send your item.
Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Refunds

Inspection: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
Approval: If your return is approved, we will initiate a refund to your original method of payment.
Processing Time: Refunds may take 5-10 business days to process, depending on your card issuer’s policies.

Exchanges

Defective or Damaged Items: If you received a defective or damaged item, please contact us at sales@fusionbarstore.com within 7 days of receiving the item, and we will arrange for a replacement at no additional cost.